Help for Ticket Sellers
Using Line-Up to sell tickets? Find answers to popular questions here.
Getting set-up
Creating an event and setting-up your tickets
- How do I create my event & tickets?
- What is capacity lock?
- I don’t know what to do about adding VAT to a ticket price
- How do I set a capacity for an event?
- How do I create a paid ticket?
- Help with understanding fees when setting the ticket price
Selling tickets
- Updates to our Terms of Service and Privacy Policy - May 2018
- GDPR, Line-Up and You
- I want to sell tickets directly on my website
- How do I embed my ticket widget?
- What is the ticketing widget?
- Can I customise the ticket widget?
Ticket & customer management
- How do I create a discount code?
- How do I issue refunds?
- How do I cancel tickets without issuing a refund?
- How do I transfer tickets from one date to another
- How do I take tickets off sale?
- How do I remove a performance?
Attendee management
- What are my options for managing attendee registration?
- Where can I find my attendee list?
- Managing attendees: web check-in
- What information on the ticket buyer will I be provided with?
- What to expect from ticket buyers - what does a ticket look like?
- What ticket buyer information will be available?