Access Control Devices

Scroll down for the Step-by-Step Guide on how to create and use an Access Control Device

KEY TERMS & TIPS:

What is an Access Control Device?
It is the device that you use to scan tickets.
You can connect this to our Access Control scanning app and use it to scan and redeem tickets.
There are various ways you can scan tickets, including via cameraphone, barcode scanner and laptop.

How do I add a new device?
Via the Tools page, entering the details for your device and linking it to the Access Control webpage.
See our Step-by-Step Guide below for instructions on how to set a up a device.

How do I scan tickets with my device?
By going to https://access.line-up.tickets/ and logging in using your device name and password.
Once you're logged in, you can scan tickets using your barcode scanner, the camera on your phone/laptop or you can enter barcodes manually on the Access Control page.
See our Step-by-Step Guide below for the full instructions on how to scan tickets.

What do I need to do before creating a device?
Sign up to a Line-Up account.
Set up your Organisation.

STEP-BY-STEP GUIDE:

1. Create a new Access Control Device:

a) Select

b) Select and then

c) Enter details:

• Device Name - the device's username that will be used to login to the Scanning App
• Device Nickname - e.g. myvenue
• Device Description - help you identify your devices more easily
• Device Password - used for login to the Access Control web app
• Tags - help you identify and group your devices
• device

d) Edit or Delete device if you need to make changes by selecting on your Devices list

2. Use device to scan tickets:

a) Cameraphone:

• Using your device name and password, log into the Access Control web page on your phone
• On the page, point camera at barcode on the customer's ticket
• Once barcode has been scanned successfully, select to repeat process

 b) Camera on laptop:

• Using your device name and password, log into the Access Control web page on your laptop
• On the page, point the customer's barcode at your laptop camera
• Once barcode has been scanned successfully, select to repeat process

 c) Scanner:

• Using your device name and password, log into the Access Control web page on your phone or laptop
• On the top-right corner of the page, select
• Using your scanner device, scan the barcode on the customer's ticket
• Once the barcode appears in the barcode box on the Access Control page, click
• Once barcode has been scanned successfully, select to repeat process

d) Enter barcode manually:

• Using your device name and password, log into the Access Control web page on your phone or laptop
• At the bottom of the page, select
• Enter the number beside the customer's barcode and then
• Once barcode has been read successfully, select to repeat process

NEXT STEP:
Manage Orders on the Orders page