Scroll down for the Step-by-Step Guide on how to manage your Performances
KEY TERMS & TIPS:
How do I edit a Performance?
Manually by clicking Manage on a Performance, or you can edit multiple performances using the Filter and Action bars on your Performance list.
See our Step-by-Step guide below for more info.
Can I filter the Performance list by Channel?
Yes, you can click View As Channel at the top of the page to view performances through a certain channel.
What is a Channel?
The place where tickets are sold, e.g. Online Channel, Box Office, Ticket Agent, etc.
You can set an On/Off Sale Schedule for your Channels when creating performances and edit these on your Performance list.
More info can be found here.
What is a Price Profile?
A combination of Venue Plan and Price Table, where you can assign Price Bands to seats/capacities.
You will need to create a Price Profile separately before adding/editing them on your Performances page.
More info can be found here.
What is a Price Table?
The pricing structure for your event. It's the first step in creating your prices.
More info can be found here.
What is an Availability Status?
Where you can choose which Channels gets access to which seats for a performance.
More info can be found here.
What do I need to do before editing Performances?
Sign up to a Line-Up account.
Set up your Organisation.
What do I need to have created by this point?
Your Venues.
Your Channels.
Your Adjusters.
Created your Event by completing the Info page.
Your Performances.
STEP-BY-STEP GUIDE:
Editing an individual performance:
1. From the page, select your Event
2. From the Performances page, select on your performance
3. Select or
to make changes
4. After editing details select
Editing multiple performances:
1. From the page, select your Event
2. Select the Performances tab to see your Performance list
3. Select to find specific performances. You can filter by:
a) Start Date
b) Start Time
c) End Date
d) End Time
e) Created At
f) Day Of Week
4. Select next to the performances you want to change to access the Action bar. If you'd like to select all performances click the top-left tick box which will select all performances on that page.
If you have performances across multiple pages, you can choose on the Action bar which will select all your performances.
You can use the Action bar to make bulk edits to:
a) Start Date
b) Start Time
c) Price Profile - this can only be added/edited after creating them on the Prices page
d) Channel On/Off - edit your On/Off Sale Schedules for your Channels. The Channels that are on sale now will show on the Performance list
e) Availability - edit Availability Status for performance. This can only be added/edited after creating them on the Availability page
f) Delete performance
5. Select
NEXT STEP: Add your Purchase Flows
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