Adjusters

Scroll down for the Step-by-Step Guide on how to create an Adjuster

KEY TERMS & TIPS:

What is an Adjuster?
The commissions or fees that can be set inside or outside of a face value price, e.g:

Inside Adjuster = inside commission rate
This sits inside the price and does not impact what the customer pays.

Outside Adjuster = external booking fee
This sits outside the price and is paid on top of the face value.
 
How do I create an Adjuster?
From the Tools page, where you can select the Adjusters option and enter the details.
See our Step-by-Step guide below for more info.

How do I add an Adjuster to my Prices?
On the Price Table page of your event, where you can add them to your Variants. For more info, see here.
You just need to create your Event before you do this.

STEP-BY-STEP GUIDE:

1. Create a New Adjuster

a) Go to the Tools page on the left hand side

b) Click Adjusters and then New Adjuster

2. Add Details

a) Name

b) Description

c) Inside or Outside Adjuster - i.e. sits inside or outside of the face value price?

d) Channels - who it applies to. See here for more info

e) Tags - for internal use, these will appear in your Channel list

f) Type of rate - choose from the following options:

• Percentage of face value price
• Fixed rate

NOTE - this will be the rate per ticket, not on the basket.

g) Tax Rate - select from the dropdown. You can either select the Default Tax Rate or your own custom made one, which you can create on the Organisation Settings page. See here for more info

3. Click Submit 

4. Edit Adjuster

a) If you need to make changes, click Manage on your Adjuster list

b) Make your changes and click Submit to save

NEXT STEP: Create a new Event