Channels

Scroll down for the Step-by-Step Guide on how to create a Channel

KEY TERMS & TIPS:

What is a Channel?
The place where tickets are sold, e.g. Online Channel, Box Office, Ticket Agent, etc.
The Channels function makes reporting easier, as you’ll know where sales are coming from, and will determine which data everyone has access to.

How do I create a Channel?
On the Channels page, where you can enter details including Name, Description and Status.
See our Step-by-Step guide below for more info.

How do I provide my Channels access to my Events?
Once you've created your Channel, you can add to your Performances after creating your Event.
On the Performance page, you can set an On and Off Sale Schedule for your Channels.

What do I need to do before creating a Channel?
Sign up to a Line-Up account.
Set up your Organisation.

---

STEP-BY-STEP GUIDE:

1. Create a New Channel

a) Select Channels on the left hand side

b) Click New Channel

2. Add Details

a) Name

b) Description

c) Booking Time Limit - the time limit in seconds for a customer to complete their booking with this Channel

d) Tags - for internal use, these will appear in your Channel list

e) Status - Active or Disabled (i.e. is this channel able to access and sell tickets?)

f) Click Submit

3. Edit or Delete Channel

a) If you need to make changes, click Manage on your Channel list

b) Make the changes you need and click Submit

NEXT STEP: Create your Payment Methods