Using Webhooks

Please Note: If you are unsure how to use webhooks, please seek advice from a web developer or technical consultant as Line-Up personnel are unable to provide assistance on the use of webhooks

Line-Up supports webhooks, which can be used to connect your Line-Up account to third party applications that support them.  You can use webhooks so that when a "trigger action or event" happens, such as a ticket is sold, the data about that event is sent via the webook url to the third party application that you want to do something based on that data.

Note: the word "event" in this format refers to the event that triggers the webhook, not an event as it is referred to on the Line-Up platfrom (ie something you sell tickets to).

The webhooks Line-Up supports are:

• When an order is created
• When a donation is created
• When a refund is created

All the data associated with these action events is available via webhooks and can therefore be used in third-party systems that support webhooks for importing data

How to set-up a webhook

To set-up a webhook, follow these steps:

1. Go to the Tools section of the dashboard
2. Select the Webhooks option
3. Click Create New Webhook
4. Enter the third-party url.  This is the external url where you want the data sent, for example 
5. Select the Webhook event type from the drop down list.  This is the action event that will trigger a data send to the url you have entered.  This will either be order.created, donation.created or refund.created

Some common uses of webhooks are:

• To add customer or order information to a Google sheet
• To receive sales alerts on Slack
• To send an email notification via Gmail
• Or a number of other options using the Zapier service which works with webhooks to create easy connections into a whole host of services