KEY TERMS & TIPS:
How can I limit my Discounted prices with coupon code entry?
If you'd like the user to enter a coupon code before seeing any discounted performances/prices then you can add /promo into your booking flow URL, after the Event ID, and the coupon code entry field will appear before they see any performances or prices.
For more info, see step 2 in our Step-by-Step Guide below.
How do Discounts work on Line-Up?
Discounts work as new discounted prices you can add to your event and which are added to a basket as a separate price to your standard tickets.
You can create them as Discounts first, with specific visibility and coupons and then add them as a new price to the Price Table on your event.
Then at checkout, the discounted price can be added to the basket with or without coupon entry, depending on how you set up the Discount.
What is a coupon?
The codes that your customers will enter when applying a discount - this is different to the name of your Discount as a whole. You can add this to your URL which will take the user straight to the performances/prices that the discount is attached to.
How do I create a Discount?
From the Discounts page and entering the details, visibility and coupons.
For full instructions, see here.
How do I link my Discount to certain performances of my event?
Via the Performances page of your event and adding them to either individual or multiple performances using the Action bar.
NOTE - you only need to do this if you only want your Discount to work on certain performances. If you want it to be available for all events and performances, leave it unlinked.
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STEP-BY-STEP GUIDE:
1. Not created your discount yet?
a) Go to the Discounts page, add a New Discount and enter details
b) In the set-up, you'll need to add your Website channel for it to work as a URL link. For full instructions on set-up, go here
NOTE - once you've set up your Discount, you will need to add them to your Price Tables and - if necessary - link to performances
2. Enable coupon code entry for your Discount
a) If you'd like the user to enter a coupon code before seeing discounted performances and prices, add the Event ID followed by /promo into your booking flow URL
Example URL - replace the number in bold below with your own Event ID:
https://tickets.mytheatre.com/event/396/promo
b) This will take the user to a page on your booking flow with the following coupon entry code field:
c) Once the user has entered the code and clicked 'Apply', they will be shown only the performances that are attached to the Discount
d) Once they select a performance, they will be shown only the seats/prices that are attached to the Discount
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