Scroll down for the Step-by-Step Guide on how to create a Performance Description
KEY TERMS & TIPS:
What is a Performance Description?
Where you can provide information about a specific performance to your customers. This is separate to the Booking Info, which you can do on the Event Info page.
Where can the customer see this?
The Performance Description will appear as an icon on hover on the event calendar and ticket page for that performance.
How do I create a Performance Description?
On the Create/Edit Performance page on the event.
For more info, see our Step-by-Step Guide below.
What do I need to do before creating a Performance Description?
Sign up to a Line-Up account.
Set up your Organisation.
What do I need to have created by this point?
Your Venues.
Your Channels.
Your Event by completing the Info page.
Details of your Performance(s).
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STEP-BY-STEP GUIDE:
1. Go to the Events page on the left-hand side and select your event
2. Select the Performances tab and then the performance you want to add a description to. Haven't created any performances yet? Click New Performance(s) and skip to step 4. See here for full instructions on creating Performances
3. If you've selected an existing performance, click Edit
4. On the Performance page, scroll down to the Optional section
5. Enter a Performance Description into the field - NOTE, the description must be max. 255 characters. When finished, scroll down and click Submit
6. This will then appear in the Customer-Facing and Box Office booking flow as an icon on hover on the calendar and on the ticket selection page:
Calendar:
If you have multiple performances:
Venue plan (if reserved seating):
Ticket page:
Box Office calendar
Box Office ticket selection page
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