Once you have finished setting-up your box-office, on your dashboard you will be able to click the "Create your event" step in the welcome message, or if you have already created an event in the past, you will see the "Create new event" button. Clicking on either of these will take you through the process of creating your event and adding your tickets.
You will also find the "Create Event" button via the Events tab in the left hand column.
Creating your event
When you click the "Create Event" button you will be taken through the following steps:
Type your venue name in the search box and select it from the dropdown list. If your venue does not appear in the drop-down, follow the "Venue not showing in dropdown list" link and complete the form to add your venue. If you have any issue with creating your venue, please contact us.
2. Event information
Once you've selected your venue, complete the fields on the next step - adding in your event information. Not all fields are mandatory. If you are using the Line-Up event calendar plugin with built in ticketing to display events on your website, the description and short description fields will show. If you are using the Line-Up ticketing widget, these fields won't show but are still mandatory and therefore still need some information added to them.
An image is also a required field. This will show in the event calendar plugin if you are using it and on your tickets
If you miss any mandatory fields, the system will alert you to what is missing.
3. Date & Time
In the next step you can add the date and time of your event. If your event has multiple occurrences you can add these in at this stage, or later in the process when you can also add in a capacity. You can find out more about capacity management here
For some UK and Ireland customers, we offer the opportunity to promote the event as a featured listings on some local media sites - if this isn't relevant then you can skip this section.
Now you have created your event, follow the link to add your tickets
The following pages take you through how to create a ticket and the options available to you.
Before adding tickets, we would always advise that you ensure a capacity is set for your event. Click here to find out how to set a capacity