When a ticket buyer purchases a ticket, they are sent a confirmation email which has their ticket(s) attached as a PDF.
Tickets look like the following (unless you are on our Pro plan and have a custom ticket):
Buyers can also access their tickets by logging in to Line-Up and downloading their ticket from their dashboard.
Should the buyer not be able to find their ticket, you have access to all ticket bookings through your dashboard. Information on ticket holders can be obtained by:
- Logging in to Line-Up
- Finding the appropriate event in the 'Events' section
- Clicking on the dropdown menu beside the event and selecting the 'Tickets' option from the dropdown.