Seating plan: How do I create a seating plan for tickets with allocated seating?

If you are using the seating plan creator to build a seating plan and this is your first time using the tool, please watch this short tutorial video to see how to create a seating chart.

Step 1:  Create your seating plan

Go to the Tools section in the left column, where you will see the Seating Charts option.  Click on that button and on the next page click the "New Seating Chart" button

Follow the process for creating a seating plan as outlined in the tutorial video above.  Please note, the cart designer will automatically save the changes as you make them

When you have finished creating your seating plan click back on the Tools tab in the left column, return to the Seating Charts page and you will see your new seating plan there.

Updating a seating chart

Seating plans can be updated once they have been created, however, please ensure you do not update a seating plan that is being used with live tickets as this may impact your live ticket sales

When you have set-up your seating plan, you are then ready to create your tickets

Step 2:  Create your event and tickets

Go through the process of creating an event as normal

When you get to the performance & tickets step, follow the steps in this help article to set-up the bulk upload spreadsheet which you will use to create your performances and tickets (attached to the seating plan) in one go:

Creating multiple performances & tickets using spreadsheet upload (with seating plan)